Privacy Policy

Overview

This Privacy Policy describes how ABC Group ("ABC Group", "we", "us", "our") handles information when you visit www.abcgroup.com, contact us, request a quote, submit inquiries, apply for opportunities, or interact with our content. As a vertically integrated manufacturing group in Nepal, we take information security seriously across our websites, communications, and business processes.

Important notice: This Privacy Policy is provided for general information and transparency. It is not legal advice. If you have questions about compliance requirements that apply to your organization or your situation, consult qualified legal counsel.

1. Information We Collect

We collect information to operate our website, respond to inquiries, and improve our services across manufacturing, packaging, consumer brands, and private labeling.

A. Information you provide directly

•Contact & inquiry details: name, email, phone number, company name, and the message you submit via our contact forms.
•Quote requests: product interests (for example edible oils, soaps, flexible packaging, or private label manufacturing), estimated quantities, and delivery expectations.
•Appointment or service requests: information needed to schedule, confirm, or update requests (if applicable on the website).
•Feedback: comments and suggestions you choose to share about our manufacturing services, website content, or customer experience.

B. Information collected automatically

When you browse our website, certain data may be logged automatically by the website and hosting infrastructure.

•Device & browser data: IP address, device type, browser type, operating system, and referring pages.
•Usage data: pages viewed, time spent, clicks, and interactions that help us understand which content is useful (for example, product pages, service pages, and manufacturing capability pages).
•Approximate location: general location derived from your IP address (not precise GPS data).

C. Information from third parties

We may receive limited information from third-party services embedded on the site (for example, analytics providers, maps, or social media widgets), depending on your settings and the providers’ policies.

2. How We Use Information

We use information to deliver helpful responses, improve our website, support customer service, and communicate about ABC Group’s manufacturing capabilities in Nepal.

•Respond to inquiries: reply to contact requests and provide information about products, services, and business operations.
•Provide quotes and proposals: understand requirements for private labeling, flexible packaging, chemical manufacturing, or consumer goods and respond accordingly.
•Improve performance: analyze traffic and engagement to improve page speed, usability, and content quality.
•Security and fraud prevention: protect the website from malicious activity, spam submissions, and misuse.
•Compliance and recordkeeping: maintain internal records and meet legitimate business obligations where applicable.

3. Cookies & Similar Technologies

Cookies are small text files stored on your device to enable site functionality and improve user experience. We may use cookies for essential functionality, security, analytics, and preference storage.

For more detail on cookie types, duration, and how to manage them, please review our Cookie Policy.

Tip: You can control cookies using your browser settings. If you disable certain cookies, parts of the website may not work as intended.

4. When We Share Information

We do not sell your personal information. We may share information in limited situations, only as needed to operate our business and website.

•Service providers: hosting, email delivery, analytics, and other vendors that help us operate the website and communications.
•Business operations: internal teams and group companies as needed to respond to requests (for example, directing an inquiry to the correct subsidiary or service team).
•Legal requirements: when required by law, regulation, court order, or lawful request by a competent authority.
•Protection: to protect the rights, safety, and security of ABC Group, our users, and the public (for example, investigating abuse and preventing fraud).

5. Data Retention

We retain information only as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, and meeting legal or regulatory obligations.

Retention periods vary depending on the type of information, the nature of the request (for example, quotation discussions vs. general inquiries), and operational requirements.

6. Data Security

We implement administrative, technical, and organizational measures designed to protect information against unauthorized access, misuse, loss, and alteration.

No website or transmission method is 100% secure. If you believe your interaction with our site is no longer secure, please contact us promptly.

7. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights and choices regarding your information.

•Access and correction: request access to information you provided and ask us to correct inaccuracies.
•Deletion: request deletion of certain information, subject to legitimate business needs and legal obligations.
•Marketing preferences: if you receive marketing communications, you may opt out using the unsubscribe mechanism (where available) or by contacting us.
•Cookie controls: manage cookies via your browser settings and review our Cookie Policy for more options.

8. Children’s Privacy

Our website is intended for a general audience and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information through our site, please contact us so we can take appropriate steps.

9. International Visitors

ABC Group is based in Nepal, and information may be processed where we operate and where our service providers operate. If you access our site from outside Nepal, you understand that information may be transferred, stored, or processed in other jurisdictions.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated version on this page and revise the “Last Updated” date.